Privacy Policy

Yadav Entrance Automation Pvt. Ltd. ("Yadav Entrance Automation", "we", "us" or "our") is committed to protecting the privacy of everyone who visits this website or contacts us for our industrial door, gate, lift, dock and automation products. This Privacy Policy explains what personal data we collect, how we use and protect it, and the choices and rights available to you.

We process personal data in accordance with applicable Indian law, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules"), and the Digital Personal Data Protection Act, 2023 ("DPDP Act") together with the Digital Personal Data Protection Rules, 2025 as and when their provisions come into force.

1. Information We Collect

Information you provide to us

When you submit a quote request or contact form, or contact us by phone, email or WhatsApp, we may collect:

• your name and company name;
• your phone number and email address;
• your facility location or city;
• project details you choose to share (such as product type, capacity, dimensions, application or timeline); and
• any other information contained in your message.

Information collected automatically

Like most websites, our hosting infrastructure may automatically record limited technical information such as your IP address, browser type, device information and pages visited. This is used for security, diagnostics and to keep the website running reliably. Our website uses only essential or functional cookies necessary for its operation; we do not use your personal data for automated advertising or profiling.

Sensitive personal data

We do not seek to collect "sensitive personal data or information" as defined under the SPDI Rules (such as passwords, financial account details, or health or biometric data) through this website. Please do not submit such information through our forms.

2. How We Use Your Information

We use the personal data you provide only for legitimate business purposes, including to:

• respond to your enquiries and prepare quotations;
• design, manufacture, supply, install and service the products you request;
• provide after-sales support and Annual Maintenance Contracts (AMC);
• communicate with you about your enquiry, order or service request;
• improve our website, products and customer service; and
• comply with applicable legal, regulatory and tax obligations.

3. Consent and Legal Basis

We process your personal data on the basis of your consent, which you provide when you voluntarily submit your details to us, and for the lawful, specified purposes set out above. You may withdraw your consent at any time by contacting us using the details below; withdrawal will not affect the lawfulness of processing carried out before withdrawal, and may affect our ability to respond to your enquiry.

4. Sharing and Disclosure

We do not sell or rent your personal data. We may share it only:

• with trusted service providers (such as our website hosting and communication providers) who process data on our behalf under appropriate confidentiality obligations;
• with our installation and service partners where needed to fulfil your request; and
• where required by law, regulation, legal process or a lawful request by a public authority.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to provide our products and services, and to meet our legal, accounting and contractual obligations. When data is no longer required, we take reasonable steps to delete or anonymise it.

6. Data Security

We implement reasonable security practices and procedures designed to protect personal data against unauthorised access, alteration, disclosure or destruction, consistent with the SPDI Rules. While we work to safeguard your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, including the DPDP Act as its provisions come into force, you may have the right to:

• access a summary of the personal data we hold about you and how we process it;
• request correction or completion of inaccurate or incomplete data;
• request erasure of personal data that is no longer necessary;
• withdraw your consent to processing;
• nominate another individual to exercise your rights in the event of death or incapacity; and
• raise a grievance and, where unresolved, escalate it to the Data Protection Board of India.

To exercise any of these rights, please contact us using the details in Section 11.

8. Children's Data

Our website and products are intended for businesses and adults. We do not knowingly collect the personal data of children. Where the processing of a child's data is involved, we will obtain verifiable consent from a parent or lawful guardian as required under the DPDP Act.

9. Data Breach

In the event of a personal data breach affecting your information, we will take prompt steps to address it and will notify affected individuals and the relevant authority where required by applicable law, including a plain-language explanation of the nature of the breach and the measures taken.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The "Last updated" date above indicates when it was last revised. We encourage you to review this page periodically.

11. Contact & Grievance Officer

For any questions about this Privacy Policy, to exercise your rights, or to raise a grievance about how your personal data is handled, please contact our Grievance Officer: